Concerns and Complaints
We aim to maintain positive relationships with parents and carers and do our best to address any concerns that arise in a timely and professional manner. We are aware that occasionally a parent or carer may wish to make a complaint if they feel the school has not addressed their concern appropriately.
The complaints policy sets out the school's approach to dealing with concerns and complaints and sets out the procedures that we follow.
Letters for the Chair of Governors should be sent to the school address. Letters should addressed to Mr. K. Wilson (Vice Chair of Governors)
Letters for the CEO of Waterton Academy Trust should be sent to the TRUST address (link below) . Letters should be addressed to Mr. D. Dickinson